Terms of Use: Cancellations, Return, Refund and Data

Spread natural foods

Welcome to www.aranyaani.in. All the content is provided by and orders are serviced by “Aranyaani Natural Foods Pvt. Ltd.” , hereafter referred to as “ARANYAANI.”

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Please read the following “TERMS OF USE” carefully, before placing any Order.

“TERMS OF USE”

  1. Order Cancellations by Aranyaani:
    1. Aranyaani reserves the right to Cancel any undelivered Order or to refuse Order by a customer , due to the following reasons:
      1. Product or products in the Order, being out of Stock at the time of delivery.
      2. Unfavorable climate conditions not allowing proper product development, as expected by Aranyaani.
      3. Order amount not received.
      4. Repeated mismatch between a specific customer expectations and our natural foods product/services that lead to returns or Order cancellations.
      5. Any other conditions, that make it impossible to fulfill the order.
    2. Refund Policy when cancelling any undelivered Order:
      1. Aranyaani shall refund any amount received by Aranyaani, against the Order, including Shipping charges.
      2. Please note that Aranyaani does not receive any Bank transaction charges, or Service/Transaction fee charged by the Payment Gateways; such amounts shall not be refunded. To avoid transaction charges, use the “Direct Bank Transfer” option during payment.
  2. Order Cancellations by Customer on undelivered Orders:
    1. Cancellation Policy: A customer can cancel any undelivered Order.
    2. Refund Policy:
      1. Since products once in production process cannot be resent to raw form, Aranyaani shall not be under obligation to refund the amount received by Aranyaani, against the Order, including Shipping charges. The full/partial refund shall be on the discretion of Aranyaani.
      2. Please note that Aranyaani does not receive any Bank transaction charges, or Service/Transaction fee charged by the Payment Gateways; such amounts shall not be refunded. To avoid transaction charges, use the “Direct Bank Transfer” option during payment.
      3. In case of no or partial refund, the customer shall be entitled to order another product of the remaining order value, including taxes and shipping charges, from the website. The Aranyaani team shall provide coupons of equivalent value to the customer.
  3. Return Policy:
    1. Return Policy: A customer can inform Aranyaani about any unsatisfactory Order or delivered Product. Since natural food products once in packaged process cannot be resent to raw form, the Customer need not physically return the product. An online intimation and acknowledgement by Aranyaani shall be sufficient for refund as per below policy.
    2. Refund Policy:
      1. Since products once in produced cannot be resent to raw form, Aranyaani shall not be under obligation to refund the amount received by Aranyaani, against the delivered Order, including Shipping charges.
      2. Please note that Aranyaani does not receive any Bank transaction charges, or Service/Transaction fee charged by the Payment Gateways; and any non-adjustable Taxes, such amounts shall not be refunded. To avoid transaction charges, use the “Direct Bank Transfer” option during payment.
      3. In case of no or partial refund, the customer shall be entitled to order another product upto 50% of the Order value, including taxes and shipping charges, from the website. The Aranyaani team shall provide coupons of equivalent value to the customer.
  4. Re-sale of products: Resale of our products to any third-party is strictly prohibited.
  5. Invoice: The final invoice as per Tax compliance, shall be sent along with the Ordered products. The online invoice generated is only for computation and transaction record purposes.
  6. USE OF PERSONAL DATA AND ELECTRONIC COMMUNICATIONS:
    1.  Any personal data shared by the customer, by filling various forms on the site, or otherwise, shall be used by Aranyaani as deemed necessary for fulfilling the Order and further communications. It shall not be shared with any Third Party. However, Aranyaani shall not be responsible for any theft of customer data shared here, from this site, or any other means.
    2.  When you visit the Site or send e-mails or Whastapp to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site or on your Whastapp number. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
  7. COPYRIGHT & TRADEMARKS: All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, EXCEPT the third party website links and information, is the property of Aranyaani Natural Foods Pvt. Ltd., Bhopal or its affiliates or its content suppliers.

 

 

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